We implemented a customized Assured Service Program to meet all their needs.
Assured Service Program
Because Cuyahoga Community College has several satellite campuses, the agreement is flexible and addresses the issues faced by every location. For example, certain locations that have on-site staff are provided with an HVAC preventive maintenance program in place, while other remote buildings are provided with an all-inclusive, full service agreement.
We created a barcode system to track and trend maintenance and repair actions by piece of equipment. We have a seat on the College’s CMMS system and must have all preventive maintenance work orders closed monthly, or we don’t get paid.